- Canvas Is Down 😭 – Incident details

**To Families:** We have an important update to share regarding the recent Canvas cybersecurity incident. Please read the message below from Instructure, the company that provides Canvas, for the latest information. For ongoing updates, visit \[[instructure.com/incident\_update](http://instructure.com/incident_update)\][instructure.com/incident\_update](http://instructure.com/incident_update).   **Instructure provided the following status update on May 11, available at** [**www.instructure.com/incident\_update**](http://www.instructure.com/incident_update)**:** "We know that concerns about the potential publication of data related to this incident remain top of mind for many customers. We understand how unsettling situations like this can be, and protecting our community remains our top priority. With that responsibility in mind, Instructure reached an agreement with the unauthorized actor involved in this incident. As part of that agreement: * The data was returned to us. * We received digital confirmation of data destruction \(shred logs\). * We have been informed that no Instructure customers will be extorted as a result of this incident, publicly or otherwise. * This agreement covers all impacted Instructure customers, and there is no need for individual customers to attempt to engage with the unauthorized actor.   While there is never complete certainty when dealing with cyber criminals, we believe it was important to take every step within our control to give customers additional peace of mind, to the extent possible. We continue to work with expert vendors to support our forensic analysis, further harden our environment, and conduct a comprehensive review of the data involved. We will continue to provide updates as that work progresses.   Please continue to reference [https://www.instructure.com/incident\_update](https://www.instructure.com/incident_update) for the latest information from us."

Canvas Fixed.

Fixing Canvas Instance 3 learn3.k12.com. It does not redirect to K12 Login.

Canvas should be back up! all Canvas Instances should be working

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Maintenance will begin as scheduled in 60 minutes.

We will be undergoing scheduled maintenance during this time.